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Terms & conditions
– Balleza Store –
Welcome to Balleza Store! By using our website and purchasing from us, you agree to follow the terms and conditions listed below. Please read them carefully before placing an order.
1. General Information
Balleza Store is an online shopping platform providing smart gadgets, watches, and accessories.
By accessing our website, you agree to use it only for lawful purposes.
We reserve the right to update or change these Terms & Conditions at any time.
2. Product Information
All product details, images, and descriptions are provided for informational purposes.
Actual product colors and designs may slightly vary due to lighting or device display.
Prices may change without prior notice, but the customer will always be charged the price shown at the time of purchase.
3. Orders & Payments
Placing an order means you agree to purchase the product(s) according to these terms.
We offer Cash on Delivery (COD) and other available payment options.
Balleza Store reserves the right to cancel or refuse any order if fraudulent activity is suspected.
4. Shipping & Delivery
Delivery time usually takes 3–7 working days depending on your location.
We are not responsible for delays caused by courier services or unforeseen circumstances.
Delivery charges (if applicable) will be shown at checkout.
5. Returns & Refunds
Products can only be returned or exchanged if they are damaged, defective, or incorrect at the time of delivery.
Customers must inform us within 48 hours of receiving the product for return requests.
Refunds will be processed after inspection and may take 7–14 working days.
6. Warranty Policy
Some products may come with a limited warranty, details of which will be mentioned on the product page.
Warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.
7. Liability Disclaimer
Balleza Store is not responsible for any indirect or incidental damages caused by the use of our products.
Customers are responsible for ensuring that the product is suitable for their needs.
8. Privacy & Security
We respect your privacy. Any personal information collected will be kept confidential and only used for order processing and delivery.
We do not share your information with third parties, except delivery partners.